FAQs

Answer everything you want to know about Artificial Plants with our 23 years of experience.

About us

We are a Leading Artificial Plants Manufacturer in China since 1998, own 3 self-built factories located in Dongguan (HQ), Huizhou and Foshan. Specializing in the production of high-quality Artificial Trees, Green Wall Panels, Succulents and Fiberglass Planters.

We only sell products that we produce ourselves. Therefore, we are able to control the products quality, packaging and production time scientifically through our own factories.

Let’s take a panoramic tour of our factory.

Due to the pandemic, many of our customers are unable to come to China to visit our factories and showrooms. So we would be happy to have a video chat with you, show you our factory, production places and friendly colleagues in person.

You can schedule a video call time with us via info@dyartificial.com or set up an Online Chat now.

dyartificial warehouse front

We have 3 self-owned factories in China, located in Dongguan, Foshan and Huizhou.

Headquartered in Dongguan City, Guangdong Province, China. It mainly produces Premium Artificial Plants Wall Panels, Outdoor UV Protected & Fire Retardant Plants.

Branch in FoShan City, producing Fiberglass Planter for indoor and outdoor use.

Branch in HuiZhou city, produces Succulents, Cacti and Desert Plants.

On-site or online video observation are available, as long as you make an appointment with us 5 working days in advance.

dyartificial globel shipping photo

Airport
The nearest Airport to our factory is Guangzhou Baiyun International Airport. (40 minutes drive to our factory)

If you come to visit our factory, we will roll out the red carpet, prepare champagne, and our Export Director Frank (frank@dyartificial.com) will personally greet you at the airport.

Seaport
Almost all of our containers depart from Yantian Port and go to all over the world.

Yantian Port is located in Shenzhen, Guangdong Province and is the third largest port in the world. From this port, ships can quickly reach all over the world.

Train Station
China has the most developed train network in the world. Taking the train is a great option If you are coming to travel in China.

Our factory is only 2 minutes drive from Dongguan Railway Station, you can easily arrive from any cities in China.

You can reach us by Email, Phone, Whatsapp, Social Media such as Instagram, Facebook whatever else you think is convenient. We offer 24×7 hours customer service.

Email has always been our most official communication channel, you can contact us via info@dyartificial.com for any matters.

Export Director: (Mr.Frank) frank@dyartificial.com
Quality Control: (Mr.Jason) jason@dyartificial.com
Shipping Dept: (Ms.Wendy) wendy@dyartificial.com
Financial Dept: (Ms.Nancy) nancy@dyartificial.com

Office Tel: 0086-769-82638807
Phone/ WhatsApp: 0086-15575464987
QQ/ Wechat: 15575464987
Instagram: https://www.instagram.com/dyartificial
Facebook: https://www.facebook.com/dyartificial/
Linkedin: https://www.linkedin.com/company/dyartificial/
YouTube: https://www.youtube.com/c/DYArtificial

We have the best and largest artificial plants showrooms in China. Our showroom is connected to our manufacturing facility, customers have the ability to tour the production floor and review the craftsmanship of our finished trees and plants.

You can get to know our showroom through YouTube video, or view the factory and showroom panorama online.

We also welcome you to visit our factory, if you have a chance traveling in China.

As the leading artificial plants supplier in China,we export our Artificial plants to 70+ different countries. So we have project case in most of the countries. We are happy to search our database to see if there is a convenient installation site for you to visit. We always welcome prospective clients to visit our manufacturing facility to get a detailed tour of our manufacturing process and also see the many different products we are currently building for clients.

Samples

Yes.
We are happy to provide you with our samples, so you can see our product quality and customer service is different from others.

Regular customers can enjoy Free Samples and only need to bear the freight costs.

New customers will be charged sample fee and freight fee. It is not too much, normally around US $ 50 to US $ 100. It will be refundable after you place the formal order.

As a Leading Artificial Plants Manufacturer in China, have many customers request the samples everyday. If offer free samples for each customers, it will be a huge expense. So we do hope you can understand us.

In stock products we can usually ship immediately on the day we receive the sample fee.

And since we are a manufacturer, we don’t have stock for most products, so we need 3 working days or even a week to prepare samples of customized products.

Our samples are sent by express, FEDEX or DHL’s official channels by default. Therefore, the safe and fast delivery of samples can be ensured.
Samples can usually arrive in any country within 4 working days.

So the sample preparation date is up to 5 working days + the shipping time is 4 working days, you can expect to receive the sample within 10 days from the day you pay the sample fee.

Small Plants Samples
Such as Tree foliages, Wall Plants, Small succulents, The Non-breakable plants will be packed in cardboard boxes, protected on the inside with polyethylene foam or inflatable bags. Fragile labels are attached to the outside of the carton.

Large Trees and Plants
Like Big Palms, Green Wall Panels.
We will use sturdy pallet packaging to ensure the safety of the goods while saving space. (Saving freight costs)

samples by pallet

Fragile Products
Such as Fiberglass Pots, Potted Succulents and Potted Trees. It will be packaged in a custom plywood box. Such packaging is very costly and is rarely used.

samples plywood packing

Currently we only accept T/T (Bank Transfer).
Contact Us to get our Official Bank Information.

Catalogs

We are manufacturer, NOT trading company. We own 2 factories in China, one is in Dongguan City and the other in Huizhou City.

We are a China company.
Company name: Dongyi Artificial Plants Co., Limited
Company detail address: Dongguan City, Guangdong Province, China
Postcode: 523550
Nearest Airport name: Guangzhou Baiyun International Airport
Nearest Seaport name: Hungpu(Guangzhou),Yantian(Shenzhen)

You can contact us by Email,Phone,Whatsapp,Skype or whatever else you think is convenient. We offer 7×24 hours customer service.
Email: info@dyartificial.com
Office Tel: 0086-769-83061250
Phone/Viber/whatsapp: 0086-15575464987

We are most welcome you visit our factory and showroom. Yes. We have 4 large showroom,more than 100,000 different Artificial trees,plants,flowers,hedges,leaves. Our showroom is connected to our manufacturing facility clients have the ability to tour the production floor and review the craftsmanship of our finished trees and plants. Please contact us and we will arrange pick you up..

As the leading artificial plants supplier in China,we export our Artificial plants to 70+ different countries. So we have project case in most of the countries. We are happy to search our database to see if there is a convenient installation site for you to visit. We always welcome prospective clients to visit our manufacturing facility to get a detailed tour of our manufacturing process and also see the many different products we are currently building for clients.

Prices

We are manufacturer, NOT trading company. We own 2 factories in China, one is in Dongguan City and the other in Huizhou City.

We are a China company.
Company name: Dongyi Artificial Plants Co., Limited
Company detail address: Dongguan City, Guangdong Province, China
Postcode: 523550
Nearest Airport name: Guangzhou Baiyun International Airport
Nearest Seaport name: Hungpu(Guangzhou),Yantian(Shenzhen)

You can contact us by Email,Phone,Whatsapp,Skype or whatever else you think is convenient. We offer 7×24 hours customer service.
Email: info@dyartificial.com
Office Tel: 0086-769-83061250
Phone/Viber/whatsapp: 0086-15575464987

We are most welcome you visit our factory and showroom. Yes. We have 4 large showroom,more than 100,000 different Artificial trees,plants,flowers,hedges,leaves. Our showroom is connected to our manufacturing facility clients have the ability to tour the production floor and review the craftsmanship of our finished trees and plants. Please contact us and we will arrange pick you up..

As the leading artificial plants supplier in China,we export our Artificial plants to 70+ different countries. So we have project case in most of the countries. We are happy to search our database to see if there is a convenient installation site for you to visit. We always welcome prospective clients to visit our manufacturing facility to get a detailed tour of our manufacturing process and also see the many different products we are currently building for clients.

Certificates

Yes. We are happy to provide you our samples,so you can see our product quality and customer service is different from others.

Our samples is FREE,but only for old customers.
For new customers,we will need charge sample fee and freight costs. It is not too much,normally around US $ 50 to US $ 100. We will refund the payment after you place the formal order.
Normally we will send the samples by Air,3 to 5 days you can receive it.
As a leading artificial plants supplier,have many customers request everyday. If offer free samples for each customers, it will be a huge expense. So we do hope you can understand us.

Usually within 3 wordking days

FEDEX, DHL. UPS or TNT

Pay by Paypal or Bank Transfer.

Contact Us to get our Official Bank Information.

Payment

We are manufacturer, NOT trading company. We own 2 factories in China, one is in Dongguan City and the other in Huizhou City.

We are a China company.
Company name: Dongyi Artificial Plants Co., Limited
Company detail address: Dongguan City, Guangdong Province, China
Postcode: 523550
Nearest Airport name: Guangzhou Baiyun International Airport
Nearest Seaport name: Hungpu(Guangzhou),Yantian(Shenzhen)

You can contact us by Email,Phone,Whatsapp,Skype or whatever else you think is convenient. We offer 7×24 hours customer service.
Email: info@dyartificial.com
Office Tel: 0086-769-83061250
Phone/Viber/whatsapp: 0086-15575464987

We are most welcome you visit our factory and showroom. Yes. We have 4 large showroom,more than 100,000 different Artificial trees,plants,flowers,hedges,leaves. Our showroom is connected to our manufacturing facility clients have the ability to tour the production floor and review the craftsmanship of our finished trees and plants. Please contact us and we will arrange pick you up..

As the leading artificial plants supplier in China,we export our Artificial plants to 70+ different countries. So we have project case in most of the countries. We are happy to search our database to see if there is a convenient installation site for you to visit. We always welcome prospective clients to visit our manufacturing facility to get a detailed tour of our manufacturing process and also see the many different products we are currently building for clients.

Production

Yes. We are happy to provide you our samples,so you can see our product quality and customer service is different from others.

Our samples is FREE,but only for old customers.
For new customers,we will need charge sample fee and freight costs. It is not too much,normally around US $ 50 to US $ 100. We will refund the payment after you place the formal order.
Normally we will send the samples by Air,3 to 5 days you can receive it.
As a leading artificial plants supplier,have many customers request everyday. If offer free samples for each customers, it will be a huge expense. So we do hope you can understand us.

Usually within 3 wordking days

FEDEX, DHL. UPS or TNT

Pay by Paypal or Bank Transfer

Packing

We are manufacturer, NOT trading company. We own 2 factories in China, one is in Dongguan City and the other in Huizhou City.

We are a China company.
Company name: Dongyi Artificial Plants Co., Limited
Company detail address: Dongguan City, Guangdong Province, China
Postcode: 523550
Nearest Airport name: Guangzhou Baiyun International Airport
Nearest Seaport name: Hungpu(Guangzhou),Yantian(Shenzhen)

You can contact us by Email,Phone,Whatsapp,Skype or whatever else you think is convenient. We offer 7×24 hours customer service.
Email: info@dyartificial.com
Office Tel: 0086-769-83061250
Phone/Viber/whatsapp: 0086-15575464987

We are most welcome you visit our factory and showroom. Yes. We have 4 large showroom,more than 100,000 different Artificial trees,plants,flowers,hedges,leaves. Our showroom is connected to our manufacturing facility clients have the ability to tour the production floor and review the craftsmanship of our finished trees and plants. Please contact us and we will arrange pick you up..

As the leading artificial plants supplier in China,we export our Artificial plants to 70+ different countries. So we have project case in most of the countries. We are happy to search our database to see if there is a convenient installation site for you to visit. We always welcome prospective clients to visit our manufacturing facility to get a detailed tour of our manufacturing process and also see the many different products we are currently building for clients.

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We are manufacturer, NOT trading company. We own 2 factories in China, one is in Dongguan City and the other in Huizhou City.

We are a China company.
Company name: Dongyi Artificial Plants Co., Limited
Company detail address: Dongguan City, Guangdong Province, China
Postcode: 523550
Nearest Airport name: Guangzhou Baiyun International Airport
Nearest Seaport name: Hungpu(Guangzhou),Yantian(Shenzhen)

You can contact us by Email,Phone,Whatsapp,Skype or whatever else you think is convenient. We offer 7×24 hours customer service.
Email: info@dyartificial.com
Office Tel: 0086-769-83061250
Phone/Viber/whatsapp: 0086-15575464987

We are most welcome you visit our factory and showroom. Yes. We have 4 large showroom,more than 100,000 different Artificial trees,plants,flowers,hedges,leaves. Our showroom is connected to our manufacturing facility clients have the ability to tour the production floor and review the craftsmanship of our finished trees and plants. Please contact us and we will arrange pick you up..

As the leading artificial plants supplier in China,we export our Artificial plants to 70+ different countries. So we have project case in most of the countries. We are happy to search our database to see if there is a convenient installation site for you to visit. We always welcome prospective clients to visit our manufacturing facility to get a detailed tour of our manufacturing process and also see the many different products we are currently building for clients.

Shipping

Yes. We are happy to provide you our samples,so you can see our product quality and customer service is different from others.

Our samples is FREE,but only for old customers.
For new customers,we will need charge sample fee and freight costs. It is not too much,normally around US $ 50 to US $ 100. We will refund the payment after you place the formal order.
Normally we will send the samples by Air,3 to 5 days you can receive it.
As a leading artificial plants supplier,have many customers request everyday. If offer free samples for each customers, it will be a huge expense. So we do hope you can understand us.

Usually within 3 wordking days

FEDEX, DHL. UPS or TNT

Pay by Paypal or Bank Transfer

UV Protected & Fire Retardant

We are manufacturer, NOT trading company. We own 2 factories in China, one is in Dongguan City and the other in Huizhou City.

We are a China company.
Company name: Dongyi Artificial Plants Co., Limited
Company detail address: Dongguan City, Guangdong Province, China
Postcode: 523550
Nearest Airport name: Guangzhou Baiyun International Airport
Nearest Seaport name: Hungpu(Guangzhou),Yantian(Shenzhen)

You can contact us by Email,Phone,Whatsapp,Skype or whatever else you think is convenient. We offer 7×24 hours customer service.
Email: info@dyartificial.com
Office Tel: 0086-769-83061250
Phone/Viber/whatsapp: 0086-15575464987

We are most welcome you visit our factory and showroom. Yes. We have 4 large showroom,more than 100,000 different Artificial trees,plants,flowers,hedges,leaves. Our showroom is connected to our manufacturing facility clients have the ability to tour the production floor and review the craftsmanship of our finished trees and plants. Please contact us and we will arrange pick you up..

As the leading artificial plants supplier in China,we export our Artificial plants to 70+ different countries. So we have project case in most of the countries. We are happy to search our database to see if there is a convenient installation site for you to visit. We always welcome prospective clients to visit our manufacturing facility to get a detailed tour of our manufacturing process and also see the many different products we are currently building for clients.

Trade Shows

Yes. We are happy to provide you our samples,so you can see our product quality and customer service is different from others.

Our samples is FREE,but only for old customers.
For new customers,we will need charge sample fee and freight costs. It is not too much,normally around US $ 50 to US $ 100. We will refund the payment after you place the formal order.
Normally we will send the samples by Air,3 to 5 days you can receive it.
As a leading artificial plants supplier,have many customers request everyday. If offer free samples for each customers, it will be a huge expense. So we do hope you can understand us.

Usually within 3 wordking days

FEDEX, DHL. UPS or TNT

Pay by Paypal or Bank Transfer

Distributors

We are manufacturer, NOT trading company. We own 2 factories in China, one is in Dongguan City and the other in Huizhou City.

We are a China company.
Company name: Dongyi Artificial Plants Co., Limited
Company detail address: Dongguan City, Guangdong Province, China
Postcode: 523550
Nearest Airport name: Guangzhou Baiyun International Airport
Nearest Seaport name: Hungpu(Guangzhou),Yantian(Shenzhen)

You can contact us by Email,Phone,Whatsapp,Skype or whatever else you think is convenient. We offer 7×24 hours customer service.
Email: info@dyartificial.com
Office Tel: 0086-769-83061250
Phone/Viber/whatsapp: 0086-15575464987

We are most welcome you visit our factory and showroom. Yes. We have 4 large showroom,more than 100,000 different Artificial trees,plants,flowers,hedges,leaves. Our showroom is connected to our manufacturing facility clients have the ability to tour the production floor and review the craftsmanship of our finished trees and plants. Please contact us and we will arrange pick you up..

As the leading artificial plants supplier in China,we export our Artificial plants to 70+ different countries. So we have project case in most of the countries. We are happy to search our database to see if there is a convenient installation site for you to visit. We always welcome prospective clients to visit our manufacturing facility to get a detailed tour of our manufacturing process and also see the many different products we are currently building for clients.

Install Guide

Yes. We are happy to provide you our samples,so you can see our product quality and customer service is different from others.

Our samples is FREE,but only for old customers.
For new customers,we will need charge sample fee and freight costs. It is not too much,normally around US $ 50 to US $ 100. We will refund the payment after you place the formal order.
Normally we will send the samples by Air,3 to 5 days you can receive it.
As a leading artificial plants supplier,have many customers request everyday. If offer free samples for each customers, it will be a huge expense. So we do hope you can understand us.

Usually within 3 wordking days

FEDEX, DHL. UPS or TNT

Pay by Paypal or Bank Transfer

ODM & OEM

Yes. We are happy to provide you our samples,so you can see our product quality and customer service is different from others.

Our samples is FREE,but only for old customers.
For new customers,we will need charge sample fee and freight costs. It is not too much,normally around US $ 50 to US $ 100. We will refund the payment after you place the formal order.
Normally we will send the samples by Air,3 to 5 days you can receive it.
As a leading artificial plants supplier,have many customers request everyday. If offer free samples for each customers, it will be a huge expense. So we do hope you can understand us.

Usually within 3 wordking days

FEDEX, DHL. UPS or TNT

Pay by Paypal or Bank Transfer

Warranty

We are manufacturer, NOT trading company. We own 2 factories in China, one is in Dongguan City and the other in Huizhou City.

We are a China company.
Company name: Dongyi Artificial Plants Co., Limited
Company detail address: Dongguan City, Guangdong Province, China
Postcode: 523550
Nearest Airport name: Guangzhou Baiyun International Airport
Nearest Seaport name: Hungpu(Guangzhou),Yantian(Shenzhen)

You can contact us by Email,Phone,Whatsapp,Skype or whatever else you think is convenient. We offer 7×24 hours customer service.
Email: info@dyartificial.com
Office Tel: 0086-769-83061250
Phone/Viber/whatsapp: 0086-15575464987

We are most welcome you visit our factory and showroom. Yes. We have 4 large showroom,more than 100,000 different Artificial trees,plants,flowers,hedges,leaves. Our showroom is connected to our manufacturing facility clients have the ability to tour the production floor and review the craftsmanship of our finished trees and plants. Please contact us and we will arrange pick you up..

As the leading artificial plants supplier in China,we export our Artificial plants to 70+ different countries. So we have project case in most of the countries. We are happy to search our database to see if there is a convenient installation site for you to visit. We always welcome prospective clients to visit our manufacturing facility to get a detailed tour of our manufacturing process and also see the many different products we are currently building for clients.

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